Views: 222 Author: Tina Publish Time: 2025-02-13 Origin: Site
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● Troubleshooting USB Connection Issues
● FAQ
>> 1. Why is my computer not recognizing my Canon printer when connected via USB?
>> 2. How do I know if the Canon printer driver is installed correctly?
>> 3. Can I use any USB cable to connect my Canon printer?
>> 4. What should I do if I can't find the driver CD for my Canon printer?
>> 5. How do I switch from a Wi-Fi connection to a USB connection on my Canon printer?
Connecting your Canon printer to your computer via USB is a straightforward process, but sometimes issues can arise. This guide will walk you through the necessary steps, cover potential problems, and provide solutions to ensure a successful connection.
- A Canon printer
- A USB printer cable (USB A-to-B cable)
- A computer (Windows or macOS)
- The Canon printer driver for your specific model (available on the Canon website or the included CD)
1. Prepare the Printer and Computer:
- Ensure your Canon printer is turned off[5].
- Locate the USB port on the back of your printer. It's usually a square-shaped port[5].
- Identify an available USB port on your computer.
2. Install the Printer Driver:
- Using the CD (if available): Insert the CD that came with your Canon printer into your computer's CD drive. The setup file should run automatically[1]. Follow the on-screen prompts to install the driver[1].
- Downloading from the Canon Website: If you don't have the CD or your computer lacks a CD drive, visit the Canon support website. Find your printer model and download the appropriate driver for your operating system[1]. Locate the downloaded file on your computer and open it. Click the appropriate button to commence the installation and then follow the prompts as you go[1].
3. Connect the USB Cable:
- During the driver installation, you'll be prompted to choose a connection type. Select the USB option[1].
- The installation will instruct you to turn on the printer and connect the USB cable[1]. Connect one end of the USB cable to the printer's USB port and the other end to your computer's USB port[5]. It is recommended to use a USB cable around 2 meters long, but you can use a USB cable up to 5 meters in length[1].
4. Complete the Installation:
- Follow the remaining on-screen instructions to complete the setup[1]. This might include performing a test print to ensure the printer is working correctly and installing optional bundled software[1]. Your computer may need to download additional software components[1].
5. (Alternative for Mac OS):
- Make sure the printer is on, and connect the USB cable provided with it[3].
- Go to the Apple Menu, then go to "System Preferences" and select "Printers & Scanners"[3].
- Click the plus button (+), and the printer should show up[3].
- Select the USB printer and click "Add"[3]. The Mac will automatically download any necessary drivers[3].
Even with careful installation, sometimes your computer might fail to recognize the printer's USB connection. Here are some troubleshooting steps:
1. Check the USB Cable:
- Ensure the USB cable is securely connected to both the printer and the computer[6].
- If you're using a long USB cable, try a shorter one[6].
- Test the cable with another device to see if it's damaged. Replace it with a new USB cable if necessary[6].
2. Try a Different USB Port:
- Connect the USB cable to another USB port on your computer[4][6]. Sometimes, certain USB ports may not function correctly.
3. Restart the Printer and Computer:
- Turn off both the printer and the computer, wait a few seconds, and then turn them back on. This can often resolve temporary glitches.
4. Reinstall the Printer Driver:
- Uninstall the printer driver from your computer[4].
- Disconnect the USB cable[4].
- Restart your computer[4].
- Download the latest driver from the Canon website and reinstall it, following the steps above[4].
5. Check Device Manager (Windows):
- Open Device Manager (search for "Device Manager" in the Windows search bar)[2].
- Expand the "Print queues" section. See if your Canon printer appears[4].
- Also, open the "Universal Serial Bus controllers" section. Check if "USB Printing Support" or your Canon printer is listed[4].
- If the printer is listed with a yellow exclamation mark, there might be a driver issue. Right-click on the printer and select "Update driver"[2].
6. Address USB Recognition Problems:
- Open Device Manager[2].
- Find "Software devices," expand the list, and locate your printer[2].
- Right-click the printer name and select "Update driver"[2].
- Choose "Search automatically for drivers" and ensure you're connected to the internet[2].
7. Avoid USB Hubs:
- Connect the printer directly to the computer using a USB cable, bypassing any USB hubs[6].
8. Check Printer Port Configuration (Windows):
- Ensure the printer port is configured correctly. If not, reinstalling the driver will automatically configure the correct port[6].
9. Enable Two-Way Communication (Windows):
- Enable two-way communication between the machine and computer. Restart both devices after enabling the setting[6].
10. Check USB Port Restriction Setting:
- Make sure that the usage of the USB port for computer connection on the back of the machine is not restricted. Cancel this setting, if enabled[6].
11. Disable Conflicting Resident Software:
- Disable any resident software, such as security software, that might be interfering with the connection[6].
12. Test on Another Computer:
- Try connecting the printer to another computer to determine if the issue lies with the printer or the original computer[4].
13. Force USB Connection Instead of Wi-Fi:
- Go to "view devices and printers", right click on the printer and change the printer name to reflect the wireless connection[7].
- Reinstall the printer driver and select the usb connection option[7].
- Rename the new printer icon to indicate it is the USB connection[7].
Connecting your Canon printer via USB offers a reliable and direct connection for printing and scanning. By following the steps outlined in this guide, you should be able to establish a successful connection. If you encounter issues, the troubleshooting tips will help you diagnose and resolve the problem. Remember to always use the correct drivers for your printer model and operating system, and ensure that your USB cable is in good condition.
There could be several reasons: a faulty USB cable, an incorrect driver installation, a problem with the USB port on your computer, or a conflict with other software. Follow the troubleshooting steps in this guide to diagnose and address the issue.
In Windows, open Device Manager and check under "Print queues." If your printer is listed without any errors (like a yellow exclamation mark), the driver is likely installed correctly. You can also try printing a test page.
It's best to use a USB 2.0 A-to-B cable, which is the standard type for most printers. While other USB cables might physically fit, they may not provide a stable connection or sufficient data transfer speed.
Visit the Canon support website, navigate to your printer model, and download the latest driver for your operating system.
The simplest method is to install the printer driver a second time, specifically choosing the USB connection option during the installation. This will create a separate printer instance on your computer for USB printing[7].
[1] https://www.youtube.com/watch?v=RM5MJkG6D94
[2] https://www.youtube.com/watch?v=RRUeDYCS_yI
[3] https://www.youtube.com/watch?v=j7spT5IljGs
[4] https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP495-not-detected-with-usb-connection/m-p/142099
[5] https://oip.manual.canon/USRM2-6190-zz-DR-enUS/contents/dwi-inst-usb.html
[6] https://oip.manual.canon/USRMA-8730-zz-SSM-460-enUV/contents/devu-trb-prt_copy-no-usb.html
[7] https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR4720-How-to-Force-It-to-Use-USB-Instead-of-Wi-Fi/m-p/422711
[8] https://oip.manual.canon/USRMA-0255-zz-SS-enUS/contents/13010000.html